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כותרת שם חברה תחום אזור תאריך עדכון
Support Representative 

  Playtika  שרות לקוחות  המרכז והשפלה  9/5/2013 
דואר אלקטרוני:   פקס:  -
טל:   052-5977493 איש קשר:   Shani
תיאור:
ABOUT THE POSITION:
We are searching for a team player who will join our support team to assist users who experience trouble with playing the game.
Job Description:
• Efficient assistance to users who experience trouble with all aspects of the game via email in English
• Develop and maintain good customer relationships by preserving current users and by drawing new ones as well as converting non-paying users
• Monitor all communication channels and alert to unique occurrences in order to keep them from becoming major issues
• 5 shifts a week- including weekend shifts and night shifts, 9-hour shifts
 
 
דרישות:
Requirements:
• Experience working in support of either technical or billing support - must
• High written communication skills in English
• Ability to work in a team and follow procedures
• Experience in the gaming world – advantage
• Self-motivated and very well organized
• Familiar with Social Media - Creative "out of the box" thinker
• Fast learner able to quickly pick up and remember procedures, and pay attention to details
• Able to multi-task and stay on top of several tasks at the same time, and take responsibility for them from beginning to end
• High level of comfort with PCs
• A strong familiarity with the Internet and its tools

PLEASE NOTE: THIS IS NOT AN IT POSITION. PEOPLE SEEKING IT POSITIONS NEED NOT APPLY.
 
היקף המשרה: מלאה  עיר/ישוב: תל אביב   תפקיד: איש צוות  שנות ניסיון: שנתיים 
 
 
 
 
     

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